1. Introduction
World Honey Market, LLC ("WHM," "we," "our," or "us") operates the WHM Command mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you consent to the practices described herein.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name and business name
- Phone number
- Email address
- PIN (stored securely using bcrypt hashing)
Location Data
- GPS coordinates for yard management and geofencing
- Location data for time-clock verification
Operational Data
- Colony counts, yard information, and hive health records
- Treatment logs, inspection records, and harvest data
- Federal program enrollment information (ELAP, EQIP, NAP)
- Financial and compliance records
Device and Usage Data
- Device type, operating system, and browser information
- App usage patterns and feature interactions
- Crash reports and performance data
3. How We Use Your Information
- Provide and maintain the App and its features
- Manage your account and authenticate your identity
- Enable yard and colony management, including GPS-based features
- Facilitate federal program enrollment and compliance tracking
- Process marketplace transactions and honey traceability
- Send service-related notifications and updates
- Improve our App, develop new features, and analyze usage trends
- Comply with legal obligations and enforce our terms
4. Third-Party Services
We use the following third-party services that may process your data:
- Vercel — Cloud hosting and deployment
- Leaflet / OpenStreetMap — Mapping and geolocation services
We do not sell your personal information to third parties. We may share aggregated, anonymized data for industry research or reporting purposes.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Operational data (colony records, inspections, compliance documents) is retained for at least 7 years to meet federal program record-keeping requirements. You may request deletion of your account and personal data at any time.
6. Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate or incomplete data
- Deletion — Request deletion of your personal data
- Export — Request your data in a portable, machine-readable format
- Opt-out — Opt out of non-essential communications
To exercise any of these rights, contact us at worldhoneymarket@gmail.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission (HTTPS), secure authentication with hashed PINs, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy (COPPA)
The App is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete that information. If you believe we have inadvertently collected data from a child under 13, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the App and updating the "Last Updated" date. Your continued use of the App after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: